Rack Petroleum Ltd. is deeply committed to your right to privacy and takes your privacy seriously. We have very strict privacy policies and we strive to keep your personal and financial information secure.
- We will NEVER sell or rent your name, e-mail address or personal information to any third party except to fulfill your order, unless specifically authorized by you.
- Only authorized employees may access your information.
Traffic Data and Information. TheRackonline utilizes a number of internal and third party methods to recognize visitor data such as IP addresses and browser settings (Collectively 'Visitor Data'). TheRackonline's internal servers and software automatically recognizes Visitor Data. No Personal Identifiable Information (as defined below) is revealed in this process. The Site may also use such Visitor Data to compile traffic data about the kind and types of visitors that use the web site at specific intervals (Collectively 'Traffic Data').
We may use Traffic Data information to analyze our Web site Traffic but such information is not examined for Personally Identifiable Information. We may also use such Traffic Data to help diagnose problems with our server, to administer our site or to display the content according to your preferences. Traffic and Transaction Information may also be shared with business partners, affiliates, and/or advertisers on an aggregate and anonymous basis.
Personal Information. . In order for each customer to access and utilize TheRackonline's products and services, TheRackonline requires each customer to provide us with personal information (collectively 'Personally Identifiable Information'). Personally Identifiable Information is only captured when a visitor signs in to the system and willingly discloses such information in the Personal Profile section of the web site or in response to questions while creating documents with our software programs.
Personally Identifiable Information includes, but is not limited to: (i) 'Contact Data' (such as your name, address, city, state, zip code, phone number and email address), (ii) 'Financial Data' (such as your credit card number, expiration date, and verification code), (iii) 'Demographic Data' (such as your zip code and gender), and (iv) other 'Legal Data' (such as your social security number, mortgage information, automobile information, personal wedding information and other sensitive information necessary to generate proper legal documents). This Personally Identifiable Information is necessary to generate the products and services created by our software programs.
Use of Personal Information. TheRackonline, sometimes with third party assistance, may use your Personally Identifiable Information to verify your identity and process your order and payment through merchant account services, to generate the products and services you create with our software programs, and to analyze our customer demographics to better serve you. Your Contact Data may be used to contact you in order to follow up with transactions initiated on the TheRackonline web site, respond to inquiries made through the Site, inform you of any changes to the Site and send you additional information about TheRackonline. We do not sell or rent Personally Identifiable Information to third parties, except as necessary to provide you with the services we offer. We may also provide it to a third party if we receive a subpoena or otherwise to comply with the law.
Please note that Contact Data and Traffic Data is used to gather general statistics regarding our customers and visitors respectively, in order to enhance the consumer experience on the web site. We may also use demographic data in a manner that does not identify you specifically or allow you to be contacted but does identify certain criteria about our users in general. For example, we may inform third parties about the number of registered users, number of unique visitors, and the pages most frequently browsed.
We also use Contact Data such as name, physical address and email address to provide special information and promotions regarding our products or in order to contact a customer regarding an order.
Opting Out. You may choose not to provide us with any Personally Identifiable Information. In this case, you may be able to visit the web site, and browse the Education Center and Articles Pages; however, we cannot process an order without such information.
If you do not wish to receive information and/or promotional materials from TheRackonline or from our partners, you may select the appropriate 'opt-out' at the time you create your account or may unsubscribe from our mailing list on any one of the promotions or other materials we send to you.
Web Site Areas Beyond TheRackonline's Control. The Site may include interactive forums such as message boards and chat rooms. Please note that any Personally Identifiable Information disclosed in such areas is public and becomes public information. You should use caution when deciding to disclose your personal information.
User Access to and Ability to Update Personally Identifiable Information. We maintain a procedure to help you confirm that your Personal Information remains correct and up-to-date. At any time, you may visit your personal account profile (Collectively 'personal profile') by clicking on the LOGIN link . Once logged in to your personal profile, you are able to (i) review and update your PROFILE and/or Contact Data, (ii) complete any pending orders, and (iii) begin a new order. If at anytime you wish to remove your Personally Identifiable Information from our web site, you may do so right on the EDIT PROFILE page or by contacting us at firstname.lastname@example.org. TheRackonline may maintain some of this data in archives even after removal from the web site.
Our Commitment To Data Security. We strive to make certain that our servers and connections incorporate the latest encryption and security devices. To prevent unauthorized access, we have implemented physical, electronic, and managerial procedures to safeguard and secure the information we collect. Credit card and personal information are transmitted to us by secure servers. Documents are delivered to you via Federal Express, a similar overnight delivery service, the United States Postal Service, or e-mail.
Lost or Stolen Data. TheRackonline has security measures in place to prevent the loss, misuse, destruction and alteration of the information that you provide us or we obtain from you. We will have no liability to you or to any third party arising out of any such loss, misuse, destruction, or alternation.
IF FOR ANY REASON YOU BELIEVE THAT YOUR PRIVACY HAS BEEN BREACHED THROUGH THE USE OF OUR WEB SITE, YOU MAY CONTACT US IMMEDIATELY AT (866) 721-1800.